Get To Know Us
A Few Words About Our Company
Our business approach is simple; provide a great service at the lowest price. United Merchant Processing Association (UMPA) is a family owned and operated business committed to helping members run their business better. Since 1998, UMPA has been providing unparalleled personal support, seamless technology, and the lowest rates in the industry!
100% U.S. Customer Support
We believe in old fashioned customer service plain and simple. Our members receive 100% U.S.-based customer and technical support with live bodies trained and ready to help 24-hours a day.
We offer the most dynamic and current merchant processing solutions available, from standard terminals to the most sophisticated software.
Our team stays on the cutting-edge of industry advancements to offer our members the latest in security and convenience for payment processing, including both terminal and mobile solutions.
Low Card Fraud Exposure
We specialize in keeping our member’s credit card fraud exposure as low as possible. By utilizing the latest security technology in the processing industry, such as the Address Verification System (AVS), we’re able to keep fraudulent chargebacks from cutting into your profit.
No Fine Print & No Monthly Minimums
Whether $1.00 or $1,000 you won’t have any surcharges. We fully disclose all fees and costs upfront with no fine print to study. We offer no monthly minimums, maximums, annual, or retrieval fees on our fee schedules.
An Informed Member Is A Happy Member
Your personal system analyst will:
- Educate you about fraud and how to protect your business
- Talk about industry compliance to ensure you receive the maximum amount of benefits and savings
- Demonstrate hardware and software options that best fit your business
- Clearly explain advantages of being an Association Member.
Even More Member Benefits
- Easy Reconciliation – Fees are deducted monthly, not daily.
- No Bank Changing – Credit card deposits are directly deposited into your current checking account.
- No Annual Fees or Membership Costs – Most processing companies charge anywhere from $125 to $225 annually just to process cards!
- Cutting Edge Software & Terminals – Automated reports keep your books current.
- No Retrieval Fees – You have enough to worry about.
- Chargeback Resolution Help – You’re provided a direct contact and direct help with chargeback disputes.
- 24/7 Customer Support – Real people, real help, located right here in the good ol’ USA!
We upgraded our pizza shop to a new POS system using UMPA. They were friendly and fast to set up! They were quick to respond when we had questions.
I've had my own restaurant '86 and have used quite a few different processors, but I've stuck with UMPA for the last 8 years. I've had nothing but good experience with them.
Was with another company for 10 years and constantly struggled with unexpected fees. Then UMPA came along! They never charge hidden fees and have 5-star service.
Simple and straight forward. Other companies want to give us a quote but see what we pay and never give us one. Easy to work with customer service that is very helpful.
I am very happy with the low rates, and I didn't have to pay for the machine which was a showstopper. I have been in business for 28 years, and it's the best service I use.
I always recommend UMPA. We are a small business and they help you decide which services are best for you. They truly care. We couldn't be happier with our services.